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Do you need assistance over Winter Break?

Why wait until spring semester! Now is the time to get support. 

While ÎÞÂëרÇø is closed winter break between 12/19/2024 – 1/3/2025, we will continue to provide support as student questions arise during the winter break. 

  • The Academic Advising Chat Bot is here to assist with FAQs – You can find the Chat Bot in the lower right-hand corner.
  • Academic Advising - Each College’s advising center (including the First-Year Student Success Hub and Adult and Transfer Center) has developed a work schedule that includes email coverage/responses throughout the Winter Break. You are encouraged to email your College Advising Center with questions but please know there may be a slight delay in response due to the Holiday schedule and email volume.
  • Admissions - Email, processing, and main phone line will be available from 10:00 a.m. - 2:00 p.m. on 12/20, 12/23, 12/27, 12/30, and 1/3.
  • Student Financial Assistance - Email, processing, and main phone line will be staffed from 10:00 a.m. – 2:00 p.m. on 12/20, 12/23, 12/27, 12/30, and 1/3.
  • One Stop - Email, processing, and main phone line will be staffed from 10:00 a.m. – 2:00 p.m. on 12/20, 12/23, 12/27, 12/30, and 1/3.
  • Registrar - The office email will be monitored Mondays (12/23 and 12/30) and Fridays (12/20, 12/27, and 1/3) from 10:00 a.m. – 2:00 p.m.
  • Student Account Services - The office will be reviewing and responding to emails on 12/19, 12/20, 12/23, 12/26, 12/27, 12/30, 1/2, and 1/3.
  • UCAP - Alerts and emails will be monitored throughout the break. FUEL ÎÞÂëרÇø and the Care Closet will be closed but will have away messages directing students to community resources.

All University offices will re-open on January 6th.

ÎÞÂëרÇø

Advising

Adult & Transfer Center: 
atc@nku.edu

Graduate Students:
graduate@nku.edu

School-Based Scholars: 
nkusbs@nku.edu

Account Services

University Bill, Billing, Making a Payment, Payment Plans, Refunds, Reimbursements
studentaccountservices@nku.edu


Financial Assistance

Financial Aid, Scholarships, Financial Assistance
ofa@nku.edu

Career Services   

Career-related programs, services, and resources
careerservices@nku.edu

Learning PLUS

Student-centered peer and professional programs
laplearn@nku.edu

Registrar   

Transcripts, Graduation 
registrar@nku.edu

Testing Services   

Testing services for placement, undergraduate admissions, certification/licensure and ÎÞÂëרÇø accommodated classroom exams
testing@nku.edu

University Connect and Persist (UCAP)

All Other Non-Academic Questions and Information about Other University Resources
ucap@nku.edu